Privacy Policy

Introduction

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act and the GDPR, sensitive information includes what is defined as your ‘personal data’.

By visiting www.bamseydigital.com (the ‘Website’) you accept and consent to the practices described in this Privacy Policy.

In this Privacy Policy, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office in the document ‘Privacy Notes – Code of Practice’.

Who We Are

More formally, we are Bamsey Digital Ltd. We are a company registered in England and Wales with Company number 11814107 and our registered office is at 5 Juniper House, London, United Kingdom, SW19 4LP.

For the purposes of the Data Protection Act 1998 2018 (the ‘DPA’) and in-line with the forthcoming European Union General Data Protection Regulations (the ‘GDPR’) Bamsey Digital Ltd is the Data Controller.

If you have any concerns about the way we use your information or any questions about this Privacy Policy, please let us know. We can be contacted via email at hello@bamseydigital.com, or you can write to us at the address above.

What We Do with Your Information

We will use your information to:

  • Deliver our services to you;
  • Allow you access to our Website and help you to use our services;
  • Improve our service continually, along with our Website and user experience.
 

We compile statistics about user trends on our Website, which are used by third party organisations. These statistics are drawn from a dataset which does not contain any information from which you can be identified.

Information We Collect from You

Information you give us – This is information you provide by filling in forms on our site or by corresponding with us by phone, email or otherwise. It includes information you provide when you register and subscribe. We only request the minimum data required for service use.

Information we collect about you – Whenever you visit our site we automatically collect:

  • Technical information – IP address, login info, browser details, time zone, plug-in types, OS, and platform;
  • Information about your visit – full URLs, clickstream, page response times, download errors, length of visits, page interactions (scrolling, clicks, mouse-overs).
 

Information we receive from other sources – e.g. from business partners, payment providers, analytics tools, etc. You will be notified when we receive and use this information.

Where We Hold and What We Do with Your Information

All information that could identify individuals within the EU is stored exclusively within the EU. We will never share your user information with third parties for promotional purposes.

We host our data on Square Space, contracted for technical services. You can review their privacy policy here.

What We Do to Ensure the Security of Your Personal Information

We take data security very seriously, using industry best practices. Policies and training are in place to comply with DPA and GDPR.

Your Rights Regarding Your Personal Information

We may contact you via email with updates or changes to our Website. You can unsubscribe at any time using the link in our emails.

Our Website may link to other sites with their own privacy policies. We are not responsible for those policies or any data collected via those sites.

Access to Information

You have the right to know what information we hold about you. Requests will be fulfilled within 20 working days by contacting hello@bamseydigital.com

You also have the right to be forgotten. Contact the same email to have your information deleted from our systems. There are no charges for this service.

Changes to This Privacy Policy

Any changes will be posted on this page and, where appropriate, notified to you on login. You may be required to accept new terms before continuing.

Our Cookie Policy

We use cookies to distinguish users, improve experiences, and track usage trends.

Cookies are small files stored on your device. You can control them via your browser.

We use:

  • Strictly necessary cookies – required for Website operation;
  • Analytical/performance cookies – track site use and help us improve it;
  • Functionality cookies – recognise returning users and remember preferences;
  • Targeting cookies – track usage for advertising relevance (no personally identifiable info).

Google Analytics

Used for tracking trends and traffic. Google’s privacy info is available here.

Twitter Button

Enables content sharing. Twitter’s privacy policy is available here.

Facebook Button

Enables sharing with friends. Facebook’s privacy statements are available here and here.

LinkedIn Button

Allows sharing with LinkedIn connections. LinkedIn’s privacy info is available here.

Consent

Continued use of our platform constitutes consent to our use of cookies.

More Information About Cookies

Contact the Information Commissioner if There Is a Problem

If you believe your issue has not been addressed, contact the UK Information Commissioner’s Office: 

https://ico.org.uk/for-the-public/raising-concerns/